WISE TEA GARDEN, Customer Service

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Our customer support is online 24-7. To place an order, or send your enquiry / special order, or request tea samples of your choice, please contact sales@wiseteagarden.com. We guarantee safe order processing and shipping. We currently ship within Canada only. No returns.


🌟 Frequent Question: What kind of leaf grades do you sell?
A: Our Tea inventory is premium quality Whole Leaf and penultimate teas: from OP to SFTGFOP and FBOPFEXS. Some outstanding natural Kenya, Tanzania, Rwanda and Malawi Estates' BOPs (Black Tea) and handcrafted Green Teas are also available.

🌟 Frequent Question: Do you ship Internationally?
A: Temporarily, orders are mailed within Canada only.

🌟 Frequent Question: Do you wholesale tea blending components?
A: No. Our Tea House is retail. For purchases of Tea Spices at wholesale prices, please register accounts with wholesale suppliers.


Frequently Requested Information:
› We ship within 48 hours / Mon-Fri. Xpresspost and FedEx items are shipped 24-7.
› Orders over $350CAD are free of shipping charges.
› If your order is over $450, please request a 5% volume purchase discount along with free shipping.
› Pyramid Tea Bags (PTB) with Whole Leaf Teas are made from natural sugarcane, corn or cassava fiber. No nylon, No broken leaf or fannings.
› Please track your item by Tracking Number online: CanadaPost.ca »

 

Notes: 1. Due to a large volume of new items in our inventory, please expect delays in their online availability. Please email your enquiries to sales@wiseteagarden.com. 2. Currently, we ship within Canada only. International customers, we sincerely apologise for the inconvenience.

⚼ EMAIL: sales@wiseteagarden.com - for general enquiries (24 hours Mon-Sun).
⚼ EMAIL: shipping@wiseteagarden.com - calculate a rate, enquire about your shipment (24 hours Mon-Fri).
Shipping Guide »
TEL: +1(416)242-7090, 9 a.m. - 5 p.m. EDT Mon-Fri - please leave a message, you will be contacted shortly.

ADDRESS FOR MAIL:

WISE TEA GARDEN
PO Box 40043
13070 Yonge St.
Richmond Hill, Ontario
L4E 0H9, Canada
   

 

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